Claims connected to problems, decisions and outcomes.
These case studies describe the operational problem, the solution approach and the public evidence available. Sensitive implementation details remain protected.
Turnberry GetCovered digital gap-cover application
Translated a regulated, paper-style insurance application into a structured digital journey covering personal and policy-related information, consent-sensitive capture, validation, intermediary context and operational submission.
City of Johannesburg permit workflow systems
Analysed and stabilised dense role, stage, region, task-allocation, approval, invoicing and inspection behaviour in a long-running enterprise application while protecting operational continuity.
RAF matter diary and document management design
Authored a complete 31-page technical specification for a secure matter-centred workspace supporting approximately 500 matters, including workflow, IAM, data, security, migration, DevOps, testing and approval gates.
KZN Tourism and Film funding portal
Delivered programme workflows across open and controlled calls, role-aware administration, document requirements, secure invitation access, testing and production support.
Giftwrap and Supply SA commercial platform ecosystem
Worked across product discovery, quoting, procurement, account workflows, data synchronisation, accounting-connected processes, administration, SEO architecture and incremental modernisation.
Governed multi-service business platform patterns
Designed patterns for service boundaries, provider abstraction, API contracts, identity and entitlement controls, human approval, evidence trails, deployment controls and operational verification.
The project name is not the capability.
The transferable value sits in the underlying problem-solving patterns: role-aware workflows, integrations, data ownership, secure access, operational resilience, controlled modernisation and acceptance evidence.
- Regulated customer journeys and consent-aware capture
- Multi-stage approvals and task-allocation rules
- Large catalogue and operational data synchronisation
- Secure document and matter-centred workspaces
- Legacy stabilisation without interrupting live operations
- Governed automation with human release authority
Use the evidence to start a more specific conversation.
Describe the workflow, integration, risk or operational constraint that needs to change.